|Syncrohearts Services has compiled this info so that you may be better informed about our affiliate program.
If you have any questions please Contact Us for more information.
Frequently Asked Questions
How do I join the Syncrohearts Affiliate Program?
You can join the Syncrohearts Affiliate Program as follows:
- Go to www.syncrohearts.com/catalog/affiliate_signup.php
- Create an affiliate account or login to your existing affiliate account if you have already gone to this step.
- You will receive a welcome email from us and you're all set!
What is the commission payout for the Syncrohearts Affiliate Program?
The commission rate is 25% on all sales.
What is the cookie duration for the Syncrohearts Affiliate Program?
The cookie duration for the Syncrohearts Affiliate Program is two hours. This means that you will earn a commission on orders for users you refer to us that do not make a purchase immediately but return to the site within 2 hours of the initial visit. If the visitor returns to us via another affiliate link or one of our own marketing campaigns within that two hour period, the most recent referrer earns credit for the sale.
When will I get paid for affiliate commissions?
The Syncrohearts Affiliate transaction life cycle is 30 days. This means orders and commissions reported in your affiliate account may potentially get reversed if an order is cancelled or returned within the 30 day life cycle period. After 30 days, the transaction "locks" for payment. Commissions are paid out on the 20th of each month through PayPal; therefore a PayPal account is required to become an affiliate. Read more about opening a PayPal account here.
How can I access my existing affiliate account on Syncrohearts Affiliate Program?
To access your affiliate account information, find banner or text links, and see a report on account balances:
- go to www.syncrohearts.com/catalog/affiliate_affiliate.php
- Enter your affiliate email and password in the right hand side box. (If you have forgotten either, use the handy password reminder link located directly below)
- Now you see an overview of all the areas regarding your affiliate account you can access.
How do I create links to Syncrohearts?
You can create links and download banner creative as follows:
- Login to your affiliate account at www.syncrohearts.com/catalog/affiliate_affiliate.php.
- If you have not yet joined the Syncrohearts Affiliate Program, click the "New Affiliate" button, enter your information and you will gain access to your account immediately.
- Click the " Affiliate Banners"link.
- Choose the type of promotion you wish to use on your site: Banner, Product, Build a link, or text link.
- Copy the code dispalyed to retrieve HTML code for banners and links.
When will I, (as an affiliate) receive my first commission payout?
Assuming that you make affiliate sales, you will receive your first PayPal payment on the 20th of the following month. We pay out on the 20th of every month, and there is a 30-day life cycle period (to account for cancelled, returned and declined orders), once these two factors are figured in the first eligible payment date will be on the 20th of the subsequent month the commissions were earned.
What products qualify for affiliate commission?
All products sold through the Syncrohearts eStore are eligible for affiliate commission.
How much money do I have to earn before I am eligible to receive a payment?
You will receive payment once your affiliate account reaches $10.
How do I check reports on any sales activity generated from my affiliate link?
- Login to your affiliate account at http://syncrohearts.com/catalog/affiliate_affiliate.php.
- Click the "Affiliate Reports" link.
- Choose which report you wish to view and see the results.
How often are reports updated?
Traffic, order revenue, and commissions are submitted real-time. Syncrohearts Affiliate program has a 30-day transaction life cycle. This means orders that are returned or cancelled may be corrected and commissions reversed anytime within 30 days of the order date.
How soon will my affiliate application be processed?
You are welcome to add a banner or text link to your site as soon as you open your account. If at any time we deem your website to be inappropriate for our products, we will give you notice to remove our advertisements and your affiliate account will be deactivated.